Terms of Service

Last updated: December 16, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and nexus2AI Inc. ("nexus2AI", "Company", "we", "us", or "our") governing your access to and use of the nexus2AI platform, website, APIs, and related services (collectively, the "Services").

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

Eligibility

To use our Services, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Services under applicable laws
  • Not have been previously suspended or removed from our Services
  • Provide accurate, current, and complete registration information

Description of Services

nexus2AI provides a multi-model AI consensus platform designed for regulated industries. Our Services include:

  • Document verification and credential checking using AI consensus
  • Multi-model AI collaboration (ChatGPT, Claude, Gemini) for decision support
  • Audit trails and compliance reporting
  • API access for integration with your systems
  • Dashboard and analytics tools

Our Services are provided "as-is" and are intended to assist with document verification and decision support. They do not constitute legal, medical, financial, or professional advice and should not be used as a substitute for professional judgment.

Account Registration and Security

To access certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use or security breach
  • Use strong, unique passwords and enable multi-factor authentication

We reserve the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or pose a security risk.

Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or process any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to our systems, other accounts, or networks
  • Interfere with or disrupt the integrity or performance of our Services
  • Use our Services to transmit malware, viruses, or malicious code
  • Reverse engineer, decompile, or disassemble our software
  • Use automated means to access our Services without authorization
  • Resell, sublicense, or redistribute our Services without permission
  • Use our Services to process data in violation of applicable privacy laws
  • Circumvent any security measures or access controls
  • Use our Services for competitive analysis or to build a competing product
  • Upload false, misleading, or fraudulent documents for verification

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and access to our Services.

User Content and Data

You retain ownership of all content, documents, and data you upload or submit through our Services ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, worldwide license to:

  • Process your User Content to provide the Services
  • Store your User Content in accordance with our data retention policies
  • Create anonymized, aggregated data for service improvement (excluding personal information)

You represent and warrant that:

  • You have all necessary rights to submit User Content
  • Your User Content does not infringe any third-party rights
  • Your User Content complies with all applicable laws and regulations
  • You have obtained all necessary consents for processing personal data

Fees, Payment, and Billing

Certain features of our Services require payment. By subscribing to paid features, you agree to:

  • Pay all applicable fees as described in your subscription plan
  • Provide accurate and complete billing information
  • Authorize us to charge your payment method for recurring fees
  • Notify us of any changes to your payment information

Pricing: All fees are stated in Canadian dollars unless otherwise specified. We reserve the right to modify pricing with 30 days' notice. Price changes will not affect current subscription periods.

Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly stated in these Terms.

Taxes: Fees do not include applicable taxes, which will be added to your invoice as required by law.

Late Payment: If payment fails or is overdue, we may suspend or terminate your access to the Services until payment is received.

Intellectual Property Rights

nexus2AI and its licensors retain all right, title, and interest in and to the Services, including all intellectual property rights. This includes:

  • The nexus2AI name, logo, and trademarks
  • All software, code, algorithms, and technology
  • User interface designs and visual elements
  • Documentation, tutorials, and training materials
  • Any improvements or modifications to the Services

These Terms do not grant you any rights to use our trademarks, logos, or branding without prior written consent. You may not copy, modify, distribute, sell, or lease any part of our Services without authorization.

Confidentiality

Each party agrees to maintain the confidentiality of the other party's confidential information and not to disclose it to third parties without prior written consent, except:

  • As required by law or legal process
  • To professional advisors under confidentiality obligations
  • To employees or contractors who need access for legitimate business purposes
  • With the disclosing party's prior written consent

Disclaimers and Limitation of Liability

DISCLAIMER OF WARRANTIES: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that: (a) the Services will be uninterrupted, secure, or error-free; (b) the results obtained from the Services will be accurate or reliable; (c) the Services will meet your specific requirements; or (d) any defects will be corrected.

AI DISCLAIMER: Our AI-powered Services provide recommendations and analysis based on machine learning algorithms. These outputs are not guaranteed to be accurate, complete, or suitable for any specific purpose. You acknowledge that AI technology has inherent limitations and should not be relied upon as the sole basis for important decisions.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, nexus2AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OUR SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO nexus2AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).

Indemnification

You agree to defend, indemnify, and hold harmless nexus2AI, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) your User Content; or (e) any dispute between you and a third party related to your use of the Services.

Term and Termination

These Terms remain in effect until terminated. You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

We may suspend or terminate your access to the Services immediately, without prior notice, if:

  • You breach any provision of these Terms
  • We are required to do so by law or legal process
  • Your use poses a security risk to us or others
  • Your account has been inactive for an extended period
  • You fail to pay applicable fees when due

Upon termination, your right to access and use the Services will immediately cease. Provisions that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution: Any dispute arising out of or relating to these Terms shall be resolved as follows:

  • Negotiation: The parties shall first attempt to resolve disputes through good-faith negotiation for a period of 30 days
  • Mediation: If negotiation fails, the parties agree to submit the dispute to non-binding mediation
  • Arbitration/Litigation: If mediation fails, disputes shall be resolved by binding arbitration or in the courts of Ontario, Canada

CLASS ACTION WAIVER: TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last updated" date. For significant changes, we may also notify you via email or through the Services. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue using the Services.

General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy and any other agreements incorporated by reference, constitute the entire agreement between you and nexus2AI regarding the Services.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
  • Force Majeure: Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control.
  • Notices: All notices must be in writing and will be deemed delivered when sent by email to the address on file or posted on our website.
  • Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

nexus2AI Inc.

Legal Department

Email: legal@nexus2ai.com

Toronto, Ontario, Canada